BOSMA ENTERPRISES

 

JOB POSTING

 

Job Title:  Call Center Customer Service Supervisor

 

Organization Info: Bosma Enterprises, 8020 Zionsville Road, Indianapolis, Indiana  46268       

 

Organizational Overview: Bosma Enterprises is dedicated to creating opportunities and providing choices for people who are blind or visually impaired so each individual may achieve a greater potential in vocational, economic, social, and personal independence.

 

Primary Responsibilities: The Call Center Supervisor is responsible for the daily supervision of the front line service representatives to assure the client and their customers receive superior customer service. Handle inbound and outbound customer service calls. Maintain customer data base with accuracy and resolve customer problems in a timely manner. Participate in the management of the call center operations.

 

Desired Qualifications: Associates degree in a related field and 2-3 years demonstrated increased responsibility in a Customer Service and/or Call Center environment or equivalent combination of education and experience.

 

Contact Information: Interested individuals may fax their resumes to 317.684.1946 attention Mary Stephens or email them to marys@bosma.org

 

Expiration Date:  March 21, 2008

 

BOSMA ENTERPRISES IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER


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