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Audio Description via Netflix

Introduction

Netflix
In April 2015, Netflix began offering select streaming videos (not discs) with audio description tracks, starting with Marvel's Daredevil, and they have been adding described titles at an impressive pace (27/month at last count).  Here are some of the over 500 offerings in the USA:

Original Series Like ...
  • 13 Reasons Why
  • Marvel's Series (6 of them)
  • Stranger Things
  • The Crown
TV Series Like ...
  • Better Call Saul
  • Call the Midwife
  • Longmire
  • Mad Men
Movies Like ...
  • Beverly Hills Chihuahua 2 & 3
  • Finding Dory
  • Rogue One: A Star Wars Story
  • The Finest Hours
Children's Animated Series and Movies Like ...
  • Care Bear & Cousins
  • Inspector Gadget (1 and 2)
  • Smurfs: The Lost Village

Read more about Children's Programming on Netflix

Netflix offerings are divided nearly equally between children (G/PG), teen (PG-13), and adult (R) programming.

What is Described?

To see the complete list of audio described videos available in your country, on a PC or Mac click the audio description link at the bottom of your Netflix Home page (URL may vary by country) after signing in.  (You must have a Netflix account to access the list.  You may sign up for Netflix free for the first month if you wish to sample the service; after that it costs $8-$14/month for unlimited streaming.)  You can also view the list on an iPad (last entry in the category list on the pull-down menu, just prior to App Settings), Apple TV (under Categories), iPhone (via pull-down menu on top left), and other devices such as Android phones.  Alternatively, you may view our alphabetized list of described USA Netflix titles, which is updated frequently.  That link is at the top of every page on our website.  We also have a listing of USA Neflix titles described in foreign languages.

NOTE:  If you want audio described DVDs (as opposed to streaming video), after you are signed in as the primary user, click "DVD" at the top of the screen; then hover your cursor over BROWSE, and Audio Description will appear as an option.  The fee structure is different if you want DVDs, so you have to sign up for this.  If you normally sign in on the DVDs page, click "Watch Instantly" to get to the page mentioned above.

Devices supporting Audio Description

Activating Audio Description on Netflix (subject to change, of course)

Reporting a Problem

If you are using a browser and you are already signed in to Netflix, you can enter the following link to report a problem:  https://www.netflix.com/viewingactivity. In other words, just add "/viewingactivity" to the end of the Netflix URL.  If you are using a non-web-based device (like a tablet or Apple TV), navigate to your ACCOUNT section and look for the "Viewing Activity" option.  There you will see a history of the shows you have been watching, and to the right of each show there is a "Report a Problem" link.

Netflix Settlement

In April, 2016, an agreement between the ACB and several others was announced with Netflix.  While some of the points of agreement had been previously announced or implemented, several items were new.  Key points of the agreement are:

While Netflix was the first streaming service to offer description, this agreement took its commitment to a new level AND set the stage for negotiated agreements with Amazon, Hulu, and other streaming content providers, as necessary.

Additional resources

The ACB worked behind the scenes with Netflix on introducing description, but congratulations are also in order to Robert Kingett for spearheading the effort to get audio description on Netflix.  You can read Robert's The Accessible Netflix Project blog.