[acb-hsp] phone question

[Yvonne Garris]

No, I do not need the caller ID, but I did find a light probe on Maxi Aids
that I am going to try. I didn't even know about light probes, so thanks for
the info. I will keep you all updated if it works or not. I just want to be
able to answer the calls and work my shift alone since there are so few
volunteers. The director is so nice, she is going to get a wireless router
so I can use my laptop, and she is very understanding of me trying to figure
out the phone thing. I will be able to count the buttons so I know what line
is ringing, but, I need to see the light to know what button.

 

Yvonne

 

From: acb-hsp-bounces at acb.org [mailto:acb-hsp-bounces at acb.org] On Behalf Of
J.Rayl
Sent: Monday, March 08, 2010 2:16 AM
To: Discussion list for ACB human service professionals
Subject: Re: [acb-hsp] phone question

 

Hi. Golly!

A light probe, as Donna suggested, might be helpful. However, if you also
have to know the number from which the person called, I don't know whether
the talking caller ID's can keep up with 5 different phones or not, however
don't see why one couldn't. Good luck with that one!

 

Jessie Rayl
EM: thedogmom63 at wvdsl.net
PH:304.671.9780

 

"But they that wait upon the LORD shall renew their strength; they shall
mount up with wings as eagles. They shall run, and not be weary"--Isaiah
40.31

----- Original Message ----- 

From: Yvonne Garris <mailto:yvonne625 at verizon.net>  

To: 'Discussion list for ACB <mailto:acb-hsp at acb.org>  human service
professionals' 

Sent: Saturday, March 06, 2010 1:05 PM

Subject: [acb-hsp] phone question

 

Hi everyone,

 

I started my volunteering at Contact today, and I love it! I think I will be
able to do everything, but am having trouble with the phones. Contact has 5
different phone numbers that come into the office and a small arrow lights
up pointing at the line that is ringing. Answering the phone is not a
problem, however, I cannot see the little arrow that lights up and for
tracking purposes and knowing the number that is being called is something I
need to be able to do independently. Does anyone know of any products that
can help me know what line is ringing or has anyone else had this problem,
and what did you do?

 

Thanks for your help,

Yvonne


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