[acb-hsp] FW: 101 Ways to Have a Great Day at Work - Day 24

[Baracco, Andrew W]

Stephanie Goddard Davidson's, 101 Ways to Have a Great Day at Work, day
24:

 

	
	
Notice your voice

 

Notice the quality and volume of your voice.  Too soft?  Too loud?  Too
high?  Voice quality is a crucial part of how we communicate.  Focus on
how you use your voice today.  Think of it as an instrument.  When do
you need to soft-pedal?  When does increasing the volume help?  When
does it harm?

 
 

 

 


  

 

 

 

 

 

 

 

 

 

"Ninety percent of the friction of daily life is caused by tone of
voice."

 

-          Arnold Bennett

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