[nabs] Fw: The 2-1-1 Hotline Vibe

[Dornetta]

Hello Ashley,
I am not sure since I haven't been on the hotline in a while...well maybe 
longer than a while more like two years *grin*
Netta
"Just because you are blind, does not mean you lack vision"-Stevie Wonder
----- Original Message ----- 
From: "Ashley Bramlett" <bookwormahb at earthlink.net>
To: "Discussion list for NABS,National Alliance of Blind Students." 
<nabs at acb.org>
Sent: Monday, October 24, 2011 7:54 PM
Subject: Re: [nabs] Fw: The 2-1-1 Hotline Vibe


> What does ASIST stand for? good model.
>
> -----Original Message----- 
> From: Dornetta Sent: Monday, October 24, 2011 6:50 PM To: National 
> Alliance of Blind Students Subject: [nabs] Fw: The 2-1-1 Hotline Vibe
> Hello ACBS,
> I know there are several of you on the list who are pursueing counselor 
> and/or social work degrees. While in school a great deal of our studies 
> concentrated on suicide. Please read down in the email and you find some 
> free webinar and other information about suicide in teenagers and 
> children.
> HTH,
> Netta  **sorry about the long newsletter/email**
> "Just because you are blind, does not mean you lack vision"-Stevie Wonder
> ----- Original Message ----- 
> From: "Sonia Donnelly" <211 at tuw.org>
> To: <dornetta at gmail.com>
> Sent: Monday, October 24, 2011 5:32 PM
> Subject: The 2-1-1 Hotline Vibe
>
>
> Thought of the Week
>
>
>
> 2 callers gave me some feedback about our service.  They gave me
> permission to share what they said with everyone:
>
>
>
> One lady called to sing Sarah F.'s praises, "Sarah was compassionate,
> cared, and listened to what I had to say.  When there's nothing else to
> live for, it's people like you who keep us alive.  I have no health
> insurance and I can't afford a doctor.  It's hard to find people who
> won't judge.  THANKS for saving lives every day."
>
>
>
> Another caller said that Peggy was "...a gem, delightful, she helped me,
> she was understanding, sweet...I feel I have a friend.  I moved from
> Connecticut and I've been here for a year.  I've had a lot of trouble
> connecting with agencies.  I'm on Medicare, Medicaid, SSI so I'm on a
> limited income.  Peggy was wonderful... I'm glad I have someone to talk
> to.  THANKS to all of you for doing a wonderful job!"
>
>
>
> IT'S SKILL EVALUATION TIME!
>
>
>
> Well, it's always time to look at our skills, but now that we are in the
> last months of the year... have you exchanged a skill evaluation lately?
> Remember that everyone needs to exchange a skill evaluation ONCE A YEAR,
> and do a self-skill evaluation ONCE A YEAR.  Have you done these in
> 2011?  Even if you have, it's always great to do again!  So on your next
> shift, grab some forms from the board over the folders.  Sit with your
> partner and fill out one on their call, then they should fill out one on
> yours.  And fill out one on yourself as well after a call.  Put these in
> Caroline's box because she tracks when you get them done.  Thank you so
> much for ensuring we all have a chance to look at our skills and the
> skills of others!
>
>
>
> Hotline Grapevine
>
>
>
> I (Sonia) am off to England for a couple of weeks!  I'll be in tomorrow
> then gone until November 9.  If you have any questions about your
> schedule, please contact Krystle who will be checking my e-mail and
> phone whilst I'm gone.  She has stepped in to cover for me several
> times, so she knows what she's doing!  If you have any questions
> after-hours or on weekends, continue to call your trusty on-call peeps J
>
>
>
> CONGRATS to Peggy - she is now a grandma!  Her grandson was born early
> this morning so Peggy's getting an overnight train to go see the newborn
> baby!
>
>
>
> CallPoint - There's a new search button that's right next to the SEARCH
> TERM box on the referrals page (the one when you're trying to find a
> program by name).  The button used to be down below, past the location
> information.  It wasn't very intuitive so they added a button right next
> to the search box!! Let me know if you have any questions!
>
>
>
> Our ASIST training this weekend went really well!  If you're curious
> about it, please talk to me, Caroline, Tricia, Charlotte, Lisa F.,
> Christine, Peggy, Sarah F., Angel, Sandy, David or Deidre.  We are all
> ASIST trained and welcome your questions as to how this model differs
> from what we're doing on the phones already.  See more information in
> today's Hot Tip!
>
>
>
> Socializing with 2-1-1 peeps
>
>
>
> Are you interested in learning how to knit or in knitting with other
> enthusiasts? Peggy has formed a Knitting Club that meets at Barnes and
> Noble.  Contact Peggy at 554-7166 or peggy.pearl at yahoo.com if you have
> any questions!  Peggy is out of town for a couple of weeks but she will
> be back in November!
>
>
>
> Sarah F. is trying to get lots of her friends and peeps here at 2-1-1 to
> watch WICKED.  The show will be coming to town in April, and there are
> discounted rates for groups of over 20 people.  She's not quite sure of
> the rates yet but if you're interested, let her know J
>
>
>
>
>
> Hot Tip about ASIST
>
>
>
> A few of you might be wondering what this mysterious ASIST involves.
> ASIST is primarily catered to the community at large which means that it
> will prepare you for any type of suicide intervention, not just on our
> phones.  I hope that you will embrace the new class coming onto the
> phones!  If you hear them referring to their ASIST model, or using some
> different language, just ask them if that was part of the new model.
> It's not really different from what we do, but there are some added
> layers to it and some different ways to check in with people.  A few
> things that you may notice straight away are:
>
>
>
> Using the language, "Reasons for dying...Reasons for living."  This
> really isn't much different from what you do now - you listen to why
> someone wants to die, you're looking and asking about those reasons
> someone's holding on.  The ASIST model encourages us to talk about it in
> those terms, "So when you say your family really gets on your nerves -
> that's one of the reasons you want to kill yourself?"  "I can hear that
> your cat is important to you, she's what keeps you alive."  Ambivalence
> is the most important theme of any call - not anything you didn't know,
> right?  When we reflect a caller's ambivalence, it helps them take
> another step towards life.  ASIST says to bridge the two (death and
> life), we acknowledge the ambivalence of the person at-risk.  So, for
> example, "So part of you wants to escape and end it all.  On the other
> hand, you want to keep going because your parents are really important
> to you."  This is probably not very different from what you're already
> doing!  Let me know if you want some clarification on it.
>
>
>
> There's also this idea of being in-sync with a caller.  Really, that's
> all about being on the same page.  Specifically, ASIST uses some
> questions to help us stay in sync:
>
> When a caller is suicidal, we can ask, "So are we both on the same page
> that suicide is something we need to talk about right now?"
>
> When someone is obviously at risk, that we ask, "So we both think that
> you're at risk and need a safety plan to protect that part of you that
> wants to live?"
>
> We also will ask the caller to restate the plan, "Can you let me know
> what steps you agreed to take, say it back to me?"
>
> We can also be honest when we're out of sync:
>
> "You know, you were talking about how you're devastated about what
> happened.  I jumped to giving you a grief support group but it sounds
> like you want to talk about it.  Do you want to tell me more about it?"
>
>
>
> Questions?  Please don't hesitate to contact Sonia or Caroline, or talk
> to anyone who got trained in the ASIST model this weekend J
>
>
>
> Shift Wish List
>
>
>
> Don't forget, I'm gone until November 9 so get in contact with Krystle
> of on-call if you have any scheduling concerns!  Here's what's available
> for the end of the month and the start of November:
>
>
>
> Wed, Oct 26       1-5, 5-8
>
> Thu, Oct 27        8-1pm anytime, 5-8, 8-midnight
>
> Fri, Oct 28          8-5pm anytime, 5-8, 8-midnight
>
> Sat, Oct 29         9-1, 1-5, 5-8, 8-midnight
>
> Sun, Oct 30        9-1, 1-5, 5-8, 8-midnight
>
> Mon, Oct 31       8-1pm, 5-8
>
>
>
> November's schedule is up too!  Sign up or let us know what you want to
> sign up for!  Here's the first 2 weeks:
>
> Tue, Nov 1         1-5pm
>
> Wed, Nov 2 - Sun, Nov 6             Anytime day or night!!
>
> Mon, Nov 7        1-5, 5-8
>
> Tue, Nov 8         1-5, 5-8, 8-midnight
>
> Wed, Nov 9        1-5, 8-midnight
>
> Thu, Nov 10       8-1pm anytime, 5-8, 8-midnight
>
> Fri, Nov 11 - Sun, Nov 13             Anytime day or night!
>
> Mon, Nov 14       1-5, 5-8
>
> Tue, Nov 15       1-5, 5-8, 8-midnight
>
> Wed, Nov 16 - Sun, Nov 20          Anytime day or night
>
>
>
> Help 2-1-1 Hotline peeps help others!
>
>
>
> 5th Annual Out of the Darkness Walk
>
> Lend your support to people who have lost a loved one to suicide and
> learn more about mental health issues. OR....staff our 2-1-1 booth!
>
> The Out of the Darkness Walk brings suicide and its impact into focus,
> while giving survivors a place to honor their loved one without judgment
> or shame. The local walk is one of hundreds across the country and will
> be held Sunday, November  6 at Hampton Park, Charleston, from 2:00 to
> 4:00 p.m.  For information, to register a team or to make a donation,
> visit the American Foundation for Suicide Prevention website
> www.outofthedarkness.org or contact Charlotte.
>
>
>
> Help Shaquana and People Against Rape to gift wrap books!!  Barnes and
> Noble allows PAR to accept donations to gift wrap books.  This will be
> taking place at the Barnes and Nobles on north Charleston and West
> Ashley. starting the day after Thanksgiving and going on until Christmas
> Eve.  If you are good at wrapping gifts and want to help, fill your name
> out in a time slot (see link below) and e-mail Shaquana
> sgrant at peopleagainstrape.org with your phone number so she can put you
> on the contact list.
> https://docs.google.com/spreadsheet/ccc?key=0AiaoK1obzH3TdDZKOVV3LWh6WlQ
> waUZpNEcxVm5yd2c&hl=en_US
>
>
>
> Jenna is helping to organize The Charleston Basket Brigade - it's an
> amazing effort that brings the community together to help deliver
> Thanksgiving meals to families in need in Charleston.  Last year, The
> Charleston Basket Brigade fed 1,628 families!  Deliveries will take
> place on November 22 and each family will receive a 10-12 lb. turkey,
> stuffing, potatoes, gravy, corn, green beans, sweet potatoes with
> marshmallows, cranberry sauce, a pumpkin pie, fresh rolls and butter.
> If you are interested in signing up to volunteer and help deliver meals
> please, visit their website at http://charlestonbasketbrigade.com/.
> Your help can ensure that families in need can enjoy a hot meal for the
> Thanksgiving holiday!
>
>
>
> Interesting Reading
>
>
>
> Teen Depression Webinar - For parents, school staff, and youth workers,
> TUESDAY, OCTOBER 25 at 2pm EST
>
> Did you know that 20% of teens will suffer from depression by the end of
> their teenage years?  Families for Depression Awareness are working to
> ensure that those teens will have the support and understanding of the
> adults in their lives.  Join them for a free, one-hour webinar
> <http://r20.rs6.net/tn.jsp?llr=fzj6bxn6&et=1108294481239&s=8285&e=001g93
> ySSGCtjTXLub4fcCQFq6KfzHwgFO1wBwv9ijcfdGk1NyhP9KN0670bPu21_FCofcA44wCMv4
> Ovi3dh_IMPZVZGT-PN5GoC4zM__o0OAl2t3fRbQQJVObeeBpO3t-C6d9k9h_7v_ISYQfrnj7
> zCTSD2xUTPn-JDmaMbTP3cjQ=>  on October 25th that will cover what teen
> depression is, the frequency with which it occurs among teens, how to
> talk to teens about depressive disorders, and how to address
> difficulties that may arise (e.g. what to do when one refuses
> treatment).
>
>
>
> Go to Well Aware's website for audio podcasts and powerpoints for
> several of their recent webinars:
>
> Cry for Help:  Can Children Elementary-age and younger really be
> suicidal
>
> Guiding Light:  Helping parents comprehend the potential for suicide in
> their children
>
>
>
> They also have an upcoming webinar:
>
> HOW YOUNG IS TOO YOUNG?  Age-appropriate programs to foster suicide
> prevention in children, Wednesday, Nov. 2nd, 2011, 3-4:30pm
>
> Concerned if it is safe to bring suicide prevention into elementary or
> middle schools?  Aren't first and second graders too young to have
> suicidal thoughts, much less act on these?  What can and should adults
> in school, pediatric, social services and other settings do to counter
> vulnerabilities that may predispose children to suicide, at some point
> along their life trajectory?  The answers are clear and borne out in the
> scientific literature:
> 1. Children as young as preschool age can display suicidal behavior and
> thinking-an intent to cause self-injury or death, regardless of their
> cognitive ability to understand finality, lethality or outcomes.
>
> 2. Children need the help of adults to stay safe from these thoughts,
> gestures and acts.
>
> 3. An evidence basis exists for how adults can best help foster suicide
> prevention in children.
>
> Take note! Suicide is the fourth leading cause of death for
> 12-year-olds, and the third leading cause of death for 13- and
> 14-year-olds, rising to the second leading cause of death for
> 15-year-olds.  Ten percent of a sample of 8-year-olds expressed suicidal
> ideation in a 2005 study; the sample consisted of children who had
> previously been or were currently at high risk for maltreatment and/or
> abuse. Conversely, in a sample of randomly selected children ages 7-12
> years, 1.9% reported suicidal ideation.  Given these and other data,
> experts contend there is good reason to pay special attention to
> children's own intimations of distress in elementary school.  How do
> adults in schools and other settings best help children at risk for
> suicide at some point along their life course-beginning as young as
> pre-school through elementary and middle school?
> http://www.wellawaresp.org/webinars.php
> <http://www.wellawaresp.org/webinars.php>
>
>
>
> One Suicide Every 15 Minutes In The USA
>
> To read the full article, please go to:
> http://www.medicalnewstoday.com/articles/236378.php
>
>
>
> Community Events and Job / Volunteer Opportunities
>
>
>
> Stand Down Against Homelessness, October 27-28, 8am-12pm, Armory Park in
> N. Charleston
>
> Goodwill Industries of Lower South Carolina and Ralph H. Johnson VA
> Medical Center are taking the fight against homelessness to the streets
> on Oct. 27 and 28 with their 12th annual Stand Down Against Homelessness
> held at Armory Park in North Charleston from 8 a.m. to 12 p.m. The
> annual event provides medical and dental screenings and assistance,
> clothing, food, haircuts, and job and legal counseling for hundreds of
> homeless persons in the greater Charleston area. The event is open to
> the entire community.
>
>
> ITNCharlestonTrident (Independent Transportation Network) 3rd Annual
> Oyster Roast!  October 30, 2-5pm, Bowen's Island restaurant.  $25 in
> advanced - Kids 12 and under free.  $30 at the door.  For tickets,
> contact Scott at 843-864-6642 or info at ITNCharlestonTrident.org. live
> music by the Folly Dogs.  Fun, food, drinks and good friends!  Halloween
> costume contest for kids and adults (if you want!), chili cook off
> competition and silent auction!
>
> ITNCharlestonTrident provides dignified automobile transportation to
> seniors (60+) and the visually impaired of any adult age and does so
> 24/7 and for any ride purpose. It is a great service and your support
> helps ITNCharlestonTrident to continue to charge fares that are only 50%
> of the actual cost - this recognizes the recognizes the financial and
> fixed income challenges of most of our riders. And if you were
> wondering, ITNCharlestonTrident also provides scholarships made
> available by Trident United Way and credits earned by volunteer drivers.
>
>
>
> What We Don't Know About Grief Can Hurt Us and Our Patients, Friday,
> November 4, 2011, 8:30 a.m. - 10:30 a.m., no charge
>
> Location: Palmetto Lowcountry Behavioral Health
> 2777 Speissegger Drive
> North Charleston, SC 29405
>
>
>
> Cross Community Health and Wellness expo, Saturday, November 19,
> 8:30am-1pm.  If you are available to represent 2-1-1 Hotline and spread
> the word about what we do, let me know!
>
>
>
> Help staff the Trident United Way table at the 2012 Total Health Fair,
> January 21-22, 2012, Omar Shrine Convention Center in Mt. Pleasant.  Let
> me know if you're available to help!!
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
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> nabs at acb.org
> http://www.acb.org/mailman/listinfo/nabs
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