[oklahoma-l] Fw: Job announcement

[clivingstone]

I suppose we have to remember in this wonderful age of technology that a Call Center or Customer Rep can be anywhere in the world!

Best Regards,
Coby



Please note: message attached

From: "Jeri Cooper" <jscooper at cox.net>
To: "Oklahoma Council of the Blind discussion list" <oklahoma-l at acb.org>
Subject: Re: [oklahoma-l] Fw:  Job announcement
Date: Fri, 18 Dec 2009 18:57:57 -0600


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NO, IT DIDN'T SAY.

  ----- Original Message ----- 
  From: Allison Fallin 
  To: Oklahoma Council of the Blind discussion list 
  Sent: Friday, December 18, 2009 6:17 PM
  Subject: Re: [oklahoma-l] Fw: Job announcement


  Do you know whether  this requires relocating?  I assume yes, but not sure.
  ----- Original Message ----- 
  From: Jeri Cooper 
  To: Oklahoma-l at acb.org 
  Sent: Friday, December 18, 2009 6:00 PM
  Subject: [oklahoma-l] Fw: Job announcement


  Contact Center Customer Service Representative Recruiting Program

  National Industries for the Blind (NIB) is currently developing a recruiting/pipeline program to help meet the contact center industry’s needs while simultaneously providing high-growth career opportunities for people who are legally blind. To that end, NIB is seeking legally blind, experienced, highly-motivated Customer Service Representatives (CSR’s) for an ongoing requirement beginning in February, 2010. 

  CSR responsibilities will include but are not limited to providing telephone and email support. Qualified candidates will respond to inbound account related questions and issues, complete customer correspondence via e-mail and regular mail, and process inventory reports daily. 

  Required skills and experience:
  - High School degree or GED equivalent required (some college preferred)
  - Previous call center/customer service experience a must
  - Strong verbal and written communication skills (bi-lingual and/or Spanish a plus)
  - Punctual and reliable
  - Proficient with data entry.
  - Ability to type a minimum of 35 words per minute with 80 percent accuracy
  - Proficient with basic Microsoft applications including Outlook, Word, and Excel
  - Proficient with basic and advanced functionality of assistive technology, specifically JAWS and/or Zoomtext
  - Positive attitude with a pleasant and clear phone demeanor
  - Works well with team members and other departments
  - Provide proof of legal blindness

  If you wish to be considered for this recruiting opportunity as a Customer Service Representative in a Call Center, please provide send your resume and 3 Professional References to Sarah Schraven at sschraven at nib.org.




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  The message was checked by ESET NOD32 Antivirus.

  http://www.eset.com



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