[oregon-l] Social Security Reduced Office Hours

[Gregg Welch]

----- Original Message ----- 
From: Denny Huff 
To: 'M C B List' 
Sent: Monday, August 01, 2011 12:29 PM
Subject: [Missouri-l] FW: Social Security Reduced Office Hours


Subject: Social Security Reduced Office Hours

 

 

        

        

Dear Colleague:

 

Due to the tight budget situation, Michael J. Astrue, Commissioner of Social Security has been forced to make difficult choices related to our service delivery to the public.  The latest decision is that, beginning August 15, 2011, we will close Social Security field offices to the public 30 minutes early each day.  The Social Security offices that are usually open to the public Monday through Friday from 9am to 4pm will now close daily at 3:30 pm.

 

Reducing hours will allow our employees, who will continue to work their regular hours, to complete face-to-face service activities like interviews without using overtime.  In fiscal year 2011, our funding is nearly $1 billion less than the President's budget request for us.  This shortfall has made it very difficult to provide the amount of overtime that our usual business process requires.   

 

Field offices have lost nearly 1600 workers over the past nine months, and we cannot afford to replace that staff.  As we try to adapt to these difficult fiscal times, we need to remind the public that they can find many services and get up-to-date information online or via our 800 number.  Between our easy-to-use services online at www.socialsecurity.gov, our toll-free national 800 number at 1-800-772-1213 and TTY number at 1-800-325-0778, or through the mail, we now can provide virtually all of our services by other means.  We ask that you assist us by communicating the "change" or "change in hours" and Social Security's online and phone service options directly to your clients.

 

I hope that the information I have provided is helpful.  If you have any questions or if I can be of further assistance, please contact me.

 

Sincerely,

 

Kari Sanderfer, Social Security Public Affairs Specialist   
Boldly go to www.socialsecurity.gov   

250 N. 7th Ave., Ste 210,  Phoenix, AZ  85007
Phone (866) 331-4359, Ext. 12876    Fax (602)379-3004                      

Click here to see what every woman should know 

 

 

 

 



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