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DOJ Sues Lyft for Denying Rides to Passengers with Service Dogs, Wheelchairs

Posted on November 10, 2026

On Monday, November 9, the Department of Justice (DOJ) filed a lawsuit against Lyft in the Northern District of California for discriminating against passengers with disabilities, including those who use wheelchairs and service animals. This lawsuit is similar to the ongoing DOJ suit against Uber for similar discriminatory conduct. The DOJ alleges that Lyft violated Title III of the Americans with Disabilities Act (ADA) and is seeking a court order to prevent Lyft from discriminating against individuals with disabilities, modify its policies to be fully ADA-compliant, and to train its staff and contractors on the ADA.
 
ACB applauds the effort to hold rideshare companies accountable for their discriminatory practices. If you would like to read the DOJ's press release on this case, that can be found here: https://www.justice.gov/opa/pr/justice-department-sues-lyft-denying-rides-passengers-service-dogs-wheelchairs