by Anthony Corona
There are features that whisper instead of shout, tucked quietly into the corners of our devices, waiting for the right moment to become indispensable. Order tracking in Apple Wallet has long been one of those features. For years it felt like a promise that never quite arrived. With recent updates, it finally steps into the light and becomes something genuinely useful, especially for blind and low vision users navigating the constant flow of deliveries in everyday life.
Let us break this down, verify what works, and walk through it in a way that is clear, practical, and fully accessible with VoiceOver.
What This Feature Does
Apple Wallet can now pull order tracking information directly from emails in the Apple Mail app and organize those orders in one central place. Instead of digging through cluttered inboxes, shipping confirmations, and tracking links, your orders live in a single, structured list inside Wallet.
This works best when your device has Apple Intelligence enabled, your email is set up in the Apple Mail app, and the Mail integration for order tracking is turned on.
How to Turn on Order Tracking
- Open Settings.
- Swipe right with one finger until you hear Wallet and Apple Pay and double tap.
- Swipe right until you hear Order Tracking and double tap.
- Find the Mail toggle and make sure it is turned on.
VoiceOver Tip:
When navigating toggles, VoiceOver will say on or off. Double tap to change the state. If you are unsure, swipe left once after toggling to confirm the current state.
Important Note
This feature relies on Apple Mail. If you primarily use Gmail or another app, you will need to add your account to Apple Mail for this to work.
How to Track an Order from Email
- Open the Mail app
- Navigate to an email that contains an order confirmation or shipping notice
- At the top of the email, VoiceOver may announce a Track button
- Double tap Track
- If prompted, choose Allow to let Wallet access the order details
- Once you do this, the order is saved into Apple Wallet
VoiceOver tip: Use the rotor set to headings or buttons to quickly jump to the Track button if the email is long. This can save a lot of time when scanning messages.
Where to Find Your Orders in Wallet
- Open the Wallet app
- Swipe until you reach the More button or three dot icon and double tap
- Find and select Orders
- You will now see a list of current and past orders
Each order typically includes merchant name, status updates, and tracking progress.
VoiceOver tip: Orders are presented as a list. Swipe right to move through them. Double tap on any order to explore more details. Use the back button in the top left to return to the list.
Managing and Cleaning Up Orders
If an order appears that does not belong or is not useful, such as a quick restaurant pickup, you can remove it.
- Open the order
- Look for options such as Remove Order or Block Merchant
- Double tap to confirm your choice
VoiceOver tip: If you do not immediately find the remove option, try exploring by touch near the bottom of the screen or use the rotor set to actions if available.
Real-World Examples
UPS Delivery
You receive a shipping email from UPS. You tap Track, and now instead of hunting for updates, you can open Wallet and hear your package progress from label created to out for delivery.
Best Buy Order
You order a new pair of headphones. The confirmation email is automatically recognized. Wallet shows your order status and updates without needing to log into your account.
Bath and Body Works
You place a seasonal order. Wallet gathers the shipment details and keeps everything in one place, which is especially helpful during busy holiday seasons when multiple packages are arriving.
Chewy Pet Supplies
Your recurring delivery of dog food or treats is tracked seamlessly. You can quickly check when it will arrive without opening multiple emails or apps.
Why This Matters
For blind and low-vision users, this feature reduces friction. It turns scattered information into a single, predictable experience. No more jumping between apps, copying tracking numbers, or navigating cluttered websites.
Anthony Says:
This is one of those features that finally caught up to the promise. It takes something that used to be a chore and makes it feel almost effortless. Anything that cuts down on the number of steps, the number of apps, and the amount of guesswork is a win in my book. This is about efficiency, independence, and just a little more peace of mind.
Final Thoughts
Order tracking in Apple Wallet is no longer a forgotten experiment. With the right setup, it becomes a quiet assistant that keeps your deliveries organized and accessible. It is not perfect, and not every merchant is supported, but when it works, it works beautifully.
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